Faro

Delivery Fees

• Standard delivery fees apply on all orders. Republic of Ireland orders are €4.95, and Northern Ireland orders are £3.99.
• Peter Mark does not currently ship internationally.

Orders are delivered using DPD or An Post Expresspost Parcel Service, and must be signed for on receipt. Delivery usually takes 1-3 working days, and you can track your order using the tracking code sent by email once your order has been dispatched.

All products are subject to availability, and delays may occasionally occur outside of our control. If an item in your order is unavailable, we will contact you with an estimated availability date. Please note that during busy sale periods, delivery times may be longer.

You can return unused items for a full refund within 14 days of delivery under distance selling regulations. Items must be unused, with all seals intact and in re-saleable condition.

How to Return an Item

All returns must be accompanied by proof of purchase. When returning your item, please include a short note with:

• Your name
• Your order number
• The reason for return

To get a return order number, please email onlinesales@petermark.ie or call +353 1 6443870 Monday to Friday, 7am to 3pm.

Faulty Items & Warranties

Faulty items are covered in line with the manufacturer’s warranty. Warranties cover repairs or replacements required due to defective materials or workmanship only. They do not cover damage caused by poor maintenance, accidental damage, normal wear and tear, or misuse.

Warranty Periods

Hairdryers

• ETI Turbo, ETI Digital and ghd hairdryers for domestic use: 12 months
• ghd Helios for domestic use: 2 years
• All hairdryers for professional use: 6 months


SteamPod

• All SteamPod products: 12 months
• If a fault is found, please call 01 6774003 (ROI) or 0345 602 1454 (NI) to arrange a replacement

ghd Styling Irons

• All ghd styling irons, including the Unplugged cordless styler: 24 months
• ghd Platinum+: 36 months

Important Information for ghd Returns


All ghd returns are tested in Peter Mark salons. If no fault is found, the item will not be replaced. Customers can appeal directly to ghd by calling 0044 1924 423 400 or through ghd online support.

If a replacement is issued, it will carry the remaining warranty period of the original product or an additional 180 days for ghd products, whichever is longer.